8WWW Help Center

Your Account

Opening an account with 8WWW takes under two minutes. You need a Bangladeshi mobile number, a valid email address, and you must be at least 18 years old. Each person is allowed one account — duplicate accounts are closed and any balance forfeited under our Terms.

How do I register on 8WWW?

Go to /8www4-register/ and fill in your mobile number, email, preferred username, and a strong password. Tick the age confirmation checkbox and tap Create Account. You will receive an SMS verification code — enter it to activate your account. The whole process takes about 90 seconds.

I forgot my password. How do I reset it?

On the login page, tap Forgot Password. Enter the mobile number linked to your account and we will send a reset code by SMS. Use that code to set a new password. If your number has changed, contact our 24/7 Live Chat before attempting a reset.

Can I change my registered mobile number?

Yes, but it requires identity verification first. Open a Live Chat session and tell the agent you want to update your number. You will be asked to submit a copy of your National ID Card (NID) or passport to confirm ownership of the account. Changes are usually processed within a few hours.

Deposits & Payment Methods

We accept bKash, Nagad, Rocket, Upay, and Bank Transfer. All transactions are processed in Bangladeshi Taka (৳). There are no fees charged by 8WWW on deposits, though your mobile wallet provider may apply its own transfer charges.

My bKash deposit shows as sent but the balance has not appeared.

Mobile wallet confirmations can occasionally be delayed by network congestion. Wait up to 10 minutes before contacting support. If the balance is still missing, open a Live Chat and share your bKash transaction ID (TrxID). Our team can trace and credit the deposit manually, usually within 15 minutes.

Is there a maximum amount I can deposit in one transaction?

There is no platform-level cap on individual deposits. Practical limits are set by your mobile wallet provider — for example, bKash has its own daily send limits. For large deposits via Bank Transfer, please contact Live Chat beforehand so we can confirm the correct account details.

Withdrawals

The minimum withdrawal is ৳1,000 and the daily limit is ৳25,000. Most withdrawals to bKash and Nagad are completed within about 8 minutes. Your first-ever withdrawal may take up to one hour while our team completes a standard security review.

Why was my withdrawal declined?

The most common reasons are: unmet wagering requirements on an active bonus, the withdrawal amount exceeding your daily limit of ৳25,000, or a pending identity check. Log in and check the Notifications tab for a specific reason. If the message is unclear, our Live Chat team can walk you through it.

Do I need to withdraw to the same method I used to deposit?

For anti-fraud reasons, yes — your first withdrawal must go back to the same mobile wallet or bank account you deposited from. Once your identity has been verified and you have completed at least one successful withdrawal cycle, you can request to add a secondary payout method via Live Chat.

Bonuses & Wagering

8WWW offers a first-deposit welcome bonus, a reload bonus on subsequent deposits, daily cashback, and a referral reward. Bonuses are credited automatically when the qualifying deposit clears — you do not need to enter a promo code.

What does the 23× wagering requirement actually mean?

You must wager the bonus amount 23 times before it converts to withdrawable cash. For example: you deposit ৳1,000, receive a 130% bonus of ৳1,300, and need to place ৳1,300 × 23 = ৳29,900 in total bets to clear it. The wagering counter is visible in your account dashboard. Bonus funds expire after 7 days if the requirement is not met.

Does 8WWW cashback apply automatically?

Yes. The 0.5% daily cashback is calculated on your net losses each day and credited to your account the following morning. It carries no wagering requirement — you can withdraw it immediately after it posts.

Games & Providers

The lobby holds over 2,400 titles across slots, fishing arcade, crash, live casino, and lottery. Games come from providers including Pragmatic Play, PG Soft, CQ9, Habanero, and Evolution. All RTP figures are set by the original provider and can be found on each game's info screen.

Are the games fair? How do I check RTP?

Every game on the platform uses a certified Random Number Generator (RNG) supplied by the original provider. RTP is not set by us — it is built into the game software. You can view the official RTP for any title by tapping the ℹ or Help button inside the game before you place a bet.

Can I play for free before betting real money?

Most slots and fishing games offer a demo mode — look for the Try Free button on the game tile. Live casino tables and crash games require a real-money balance because they run in real time. Demo play does not count toward wagering requirements.

8WWW Mobile App

The 8WWW Android app (version 2.0.3, 58 MB) gives you the full lobby, quick deposits, and instant notifications. It is free to download and runs on Android 6.0 or above. An iOS version is not available; iPhone users play via the mobile browser.

How do I install the APK on my Android phone?

Step 1: Go to our App page and tap Download APK.
Step 2: When your browser asks about installing from unknown sources, tap Settings and enable Install unknown apps for your browser.
Step 3: Return and tap the downloaded file to install. The whole process takes about one minute on a standard Bangladeshi mobile connection.

The app shows "Parse Error" during install. What should I do?

A parse error usually means the APK file did not download completely. Delete the partial file, reconnect to a stable internet connection (Wi-Fi is preferable), and download the APK again from our official page. If the error persists, your Android version may be below 6.0 — check Settings › About phone › Android version.

Identity & Documents

A document check is required before your first withdrawal. Submit one of the following: National ID Card (NID), valid passport, or driving licence. Our team typically reviews submissions within 6 hours. Documents are stored securely and used only for identity verification.

Where do I upload my documents?

Log in and go to Account › Verification. Upload a clear photo or scan of your chosen document — both sides if it is a card. Make sure all four corners are visible and the text is readable. Blurry or cropped images will be rejected and you will need to resubmit.

Getting More Help

If none of the answers above resolve your issue, our Live Chat team is available around the clock, every day of the year. Response times are typically under two minutes. You can reach the chat widget by tapping the icon in the bottom-right corner of any page when you are logged in.