8WWW: Privacy Policy

Who We Are

8WWW operates an online casino and sports-betting platform accessible at https://8www4.com. When this policy says "we," "us," or "our," it refers to the 8WWW platform and the company behind it. If you have questions about how your data is handled, reach us through our 24/7 Live Chat — the fastest way to get a direct answer.

This policy applies to everyone who visits the site, creates an account, makes a deposit through bKash, Nagad, Rocket, Upay, or Bank Transfer, or contacts our support team.

Data We Collect

We only collect data that is necessary to run your account safely and comply with responsible-gaming obligations. The table below lists the main categories.

How We Use Your Data

Your data serves specific, documented purposes. We do not use it for unrelated marketing without your consent.

Running your account

We use your registration details to create and authenticate your account, process deposits and withdrawals, and credit bonuses such as the first-deposit match and reload promotions. Without this data, the platform cannot function for you.

Responsible gaming obligations

We monitor betting patterns to detect signs of problem gambling. If our system flags unusual activity, a support agent may reach out through Live Chat to check in. Players can also set deposit or wager limits themselves at any time — see our Responsible Gaming page for details.

Fraud prevention and security

Device fingerprints, IP addresses, and transaction data help us identify duplicate accounts, bonus abuse, and unauthorised login attempts. This protects the whole player community, not just individual accounts.

Platform improvement

Aggregated, anonymised usage data tells us which games players enjoy most and where the app experience can be improved. No individual player is identifiable from this analysis.

Payment Data and bKash / Nagad

When you deposit or withdraw via bKash, Nagad, Rocket, or Upay, the transaction is processed through the respective mobile financial service. We receive a confirmation reference and the amount — we never store your mobile wallet PIN or full account credentials.

Deposits typically arrive within 3 minutes; withdrawals are processed within 8 minutes once approved. The minimum deposit is ৳450 and the minimum withdrawal is ৳1,000. These limits are enforced by the platform, not by the payment providers.

For Bank Transfer payments, we receive your account number and branch name solely to route the funds. This information is encrypted at rest and in transit.

When We Share Data

We do not sell your personal data to third parties. We share it only in the following situations:

• Game providers (Pragmatic Play, PG Soft, CQ9, Evolution, Habanero) receive a session token to load games. They do not receive your name, payment details, or ID documents.
• Payment processors receive only what is necessary to complete a transaction — amount, currency (BDT), and your mobile number or bank reference.
• Legal requirements — if a court order or regulatory authority with jurisdiction over our operations requires disclosure, we comply and notify you where permitted by law.
• Business transfers — if the platform is acquired or merged, your data may transfer to the new operator under the same privacy protections described here.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your language and display preferences, and measure site performance. We do not use third-party advertising cookies that track you across other websites.

Cookie types we use

• Session cookies — expire when you close the browser; keep you authenticated during a visit.
• Preference cookies — remember display settings; persist for 30 days.
• Analytics cookies — anonymised page-view data; no personal identifier attached; persist for 90 days.

You can clear cookies through your browser settings at any time. Clearing session cookies will log you out.

How Long We Hold Your Data

We keep account data for as long as your account is active. If you close your account, we retain transaction records and identity documents for a minimum of five years to satisfy financial-record and anti-money-laundering obligations. After that period, records are deleted or anonymised.

Live Chat transcripts are stored for 12 months, then deleted. Device and usage logs are retained for 6 months.

Your Rights

Regardless of where you are located, we give every player the following rights over their data:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to fix inaccurate details (for example, a misspelled name or outdated phone number).
• Erasure — request deletion of data we no longer need, subject to our legal retention obligations described above.
• Restriction — ask us to pause processing while a dispute is resolved.
• Objection — opt out of analytical or marketing processing at any time.
• Portability — receive your account and transaction data in a structured, machine-readable format (CSV or JSON) on request.

To exercise any of these rights, contact our support team through 24/7 Live Chat. We will respond within 72 hours. Verifying your identity (via the same ID document submitted at withdrawal) is required before we can share or delete account data.

How 8WWW Protects Your Data

All data in transit between your browser or the 8WWW App and our servers is encrypted using TLS 1.2 or higher. Stored data — including payment references and identity documents — is encrypted at rest using AES-256.

Access to production databases is restricted to a small number of authorised engineers and is logged. We run regular internal security audits and patch critical vulnerabilities within 24 hours of discovery.

No system is completely immune to breaches. If a breach occurs that is likely to affect your rights, we will notify you through the email address on your account within 72 hours of becoming aware of the incident.

Players Under 18

8WWW is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. During registration, players must confirm their age. Identity documents submitted before the first withdrawal allow us to verify this.

If we discover that a player is under 18, we will immediately close the account, refund any remaining balance that cannot be linked to bonus funds, and delete the associated personal data.

Updates to This Policy

We may update this Privacy Policy when our practices change, when we add new payment methods, or when legal requirements shift. The "Last updated" date at the top of this page always reflects the most recent revision.

For material changes — such as new categories of data we collect or new third parties we share with — we will notify active players via a Live Chat message or an on-screen notice at login before the change takes effect.

Continuing to use the platform after a policy update means you accept the revised terms. If you disagree, you may close your account by contacting support.

Contact Us

For any privacy-related question or to exercise a data right, please use our 24/7 Live Chat — available directly on the site and inside the 8WWW App. Our support team handles data requests alongside general account questions, and all requests are escalated to a privacy-responsible team member within one business day.

We do not publish an email address for privacy requests because Live Chat gives you a faster, verifiable record of the exchange and allows us to confirm your identity in real time.