8WWW: Responsible Gaming

Our Commitment to Players

8WWW operates gaming services for entertainment. We believe that the vast majority of players enjoy slots, crash games, and sports betting without any harm. At the same time, we know that a small number of people can develop patterns that stop being fun. Our job is to give every player the information and tools to recognise that point and act on it quickly.

This page explains every control available to you, how to use each one, and where to turn if you need outside support. It applies to all 8WWW accounts, including those accessing the platform through the mobile app.

Age Restriction Policy

You must be at least 18 years old to register and play on 8WWW. This is a firm rule with no exceptions. We verify age during the account review process and may ask for a National ID Card (NID), Passport, or Driving Licence at any time. If verification shows an account holder is under 18, the account is closed immediately and any balance is returned to the payment source.

Signs That Play May Be a Problem

Problem gambling rarely announces itself clearly. It tends to creep in through small changes in habit and mood. The following patterns are warning signs worth taking seriously:

• Spending more than you planned, more than once
• Chasing losses instead of accepting them
• Borrowing money to fund gaming sessions
• Lying to family about how much time or money you spend
• Feeling restless or irritable when not playing
• Neglecting work, studies, or family responsibilities
• Using gaming to escape stress, anxiety, or depression
• Failed attempts to cut down or stop

If two or more of those apply to you right now, consider using the self-exclusion option described below, or speak to our 24/7 live chat team and ask them to place a temporary account suspension.

Quick Self-Assessment

Answer the four questions below honestly. If any answer is yes, we recommend you review your limits or contact our support team.

Limit and Control Tools

Every 8WWW account comes with a set of built-in controls. You can activate any of them from your account settings or by contacting live chat. Changes take effect within one hour. Increasing a limit requires a 48-hour cooling-off period to prevent impulsive decisions.

Lowering a limit is always instant. If you want to raise a limit you previously set, there is a mandatory 48-hour wait after submitting the request. This cooling-off window is intentional and cannot be waived.

How Self-Exclusion Works

Self-exclusion is the strongest tool available. When it is active, you cannot log in, deposit, or receive any marketing from 8WWW. Here is what happens step by step:

1. Contact live chat and state that you want to self-exclude. The agent will ask for your preferred duration: 6 months, 1 year, 3 years, or permanent.
2. Confirm your identity. You will be asked to verify your name and account email so the exclusion is applied to the right account.
3. Account closure takes effect within one hour. Any remaining balance is held securely. You can request a withdrawal of that balance at the end of the exclusion period.
4. Marketing stops immediately. You will be removed from all promotional emails and push notifications within 24 hours.
5. Re-opening requires a cooling-off review. When the exclusion period ends, you must contact support to reactivate. We will offer a brief responsible-gaming check before reopening the account.

Deposits and Withdrawals at 8WWW

Understanding your transaction flow helps you budget more effectively. The minimum deposit is ৳450 and the minimum withdrawal is ৳1,000. Deposits via bKash, Nagad, Rocket, Upay, and Bank Transfer typically clear in about 3 minutes. Withdrawals are processed in approximately 8 minutes during normal operating hours.

The maximum daily withdrawal limit for a standard account is ৳25,000. VIP players at higher tiers have higher limits, but all players are subject to the responsible gaming deposit limits they set for themselves, regardless of tier.

If you notice unusual transactions or a deposit you do not recognise, contact live chat immediately. We can freeze your account while we investigate. Never share your bKash PIN or Nagad PIN with anyone who claims to be from 8WWW.

Where to Get Help

If you feel that gaming is affecting your life or the life of someone close to you, talking to someone outside the platform is a valuable step. The following organisations provide free, confidential support:

Common Questions

Can I set a limit on how much I deposit each day?

Yes. Go to Account Settings and select Responsible Gaming. You can set a daily, weekly, or monthly deposit cap. The limit activates immediately. If you want to raise it later, there is a 48-hour waiting period that cannot be skipped.

What happens to my balance if I self-exclude on 8WWW?

Your remaining balance is held safely in your account and is not forfeited. You can request a withdrawal of your balance when the exclusion period ends and your account is reactivated. Any active bonus funds are voided at the point of exclusion.

How do I know if I am gambling too much?

A useful rule of thumb: if the money you spend on gaming is money you cannot afford to lose, or if you feel anxious, irritable, or secretive about your play, those are signals worth acting on. The self-assessment section above has four specific questions. You can also speak to our live chat team at any time.

Does 8WWW share my data with responsible-gaming organisations?

No. We do not share personally identifiable data with third-party organisations without your consent, except where required by law. Our Privacy Policy explains in detail what data we collect and how it is used. You can read it at Privacy Policy.

Can I reopen my account before the self-exclusion period ends?

No. Once self-exclusion is in place, it runs for the full period you chose. This is intentional. If you chose 6 months, the account cannot be unlocked after 2 months because you feel ready. The structured wait period is part of the protection.

What is the minimum age to play on 8WWW?

18 years old. This applies to all game types: slots, crash, fishing, live casino, and sports betting. We may request a National ID Card, Passport, or Driving Licence to confirm your age. Accounts found to belong to under-18 players are closed immediately.

Is there a way to take a short break without fully self-excluding?

Yes. The cool-off period option lets you suspend your account for 24 hours, 7 days, or 30 days. During that time you cannot log in or deposit, but the account is not permanently closed. Contact live chat and ask for a cool-off, or use Account Settings.